Table of Contents
Summary
An industrial machinery distributor was frustrated with fragmented security tools, poor visibility, and limited support from multiple providers. Without a centralized dashboard, the IT team lacked insight into their environment and needed a more reliable, unified security partner.
Introduced through a trusted referral, CyberMaxx consolidated MDR, endpoint protection, and Fortinet firewall management into a single engagement. By also restructuring firewall management pricing to better align with market expectations, CyberMaxx removed the final barrier to purchase and closed the deal within the sales cycle.
Customer Challenges Aligned To CyberMaxx Offerings
Challenge 1: Poor Response Times and Limited Support
Slow response times and limited support; CyberMaxx provided hands-on Big R Response and full remediation.
Challenge 2: No Visibility Into Their Environment
Lack of visibility into the environment; CyberMaxx’s CyberSight platform delivered real-time monitoring and insights.
Challenge 3: Fragmented Security Stack
A fragmented security stack across multiple vendors; CyberMaxx consolidated services into a single, streamlined partnership.
Challenge 4: Firewall Management at Scale
Complex and costly management of 22 Fortinet firewalls; CyberMaxx offered cost-effective, comprehensive FortiGate management.
Why CyberMaxx
- Exclusive endorsement from the client’s trusted Technology Advisor, who positioned CyberMaxx as a best-fit provider.
- Ability to consolidate MDR, email security, and firewall management into a single, accountable partnership.
- “Big R” Response and novel detection capabilities that set a meaningfully higher bar than the incumbent vendors.
- CyberSight portal providing real-time visibility the client had never had before.
- Flexible and competitive firewall management pricing across a 22-device Fortinet estate.
